Privacy Policy of Bielsy

Welcome to Bielsy.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website [www.bielsy.com] (“Website”).

By accessing or using our Website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: name, email address, phone number, shipping address, billing address, and payment details.
  • Account Information: username, password, and other account credentials.
  • Transaction Information: purchase history, order details, and payment confirmations.
  • Technical Information: IP address, browser type, device information, and cookies.
  • Optional Information: product preferences, reviews, or feedback you provide.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Manage your account and provide customer support

  • Send order updates, promotions, or marketing communications (with your consent)

  • Improve our Website, products, and services
  • Comply with applicable laws and regulations

3. How We Share Your Information

We may share your information with:

  • Service providers (e.g., shipping companies, payment gateways, marketing platforms) to fulfill transactions and deliver services.
  • Legal authorities if required by law or to protect our rights and customers.
  • Business partners only when necessary and with appropriate privacy safeguards.

We do not sell your personal data to third parties.

4.  Data Security 

We use appropriate administrative, technical, and physical security measures to protect your personal information.
However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookie 

Our Website uses cookies and similar technologies to:

  • Improve your browsing experience
  • Personalize content and offers
  • Analyze site traffic and usage

You may choose to disable cookies through your browser settings, but some website features may not function properly.

6. Your Rights 

You have the right to:

  • Access and request a copy of your personal information
  • Correct inaccurate or outdated data
  • Withdraw consent for marketing communications
  • Request deletion of your data, subject to applicable legal requirements

To exercise these rights, please contact us using the information below.

7. Retention of Data 

We will retain your personal information for as long as necessary to:

  • Fulfill the purposes stated in this policy

  • Comply with legal obligations

  • Diperlukan untuk penyelesaian sengketa dan penegakan perjanjian

8. Third-Party Services

Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 bielsy.id@gmail.com
📞 +62 811 1012 7690
📍   PT Bielsy Indonesia